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Telecalling Executive
Vaidyog Helathtech Pvt ltd
Full-time
Vacancies3
Experience0.0 - 5.0 years
Salary₹180,000 - ₹360,000
Posted2 weeks ago
Job Description
We are looking for a dynamic and customer-focused Telecalling Executive to join our hospital/clinic team. The ideal candidate will be responsible for handling inbound and outbound calls, assisting patients with appointment scheduling, providing information about healthcare services, following up on patient inquiries, and ensuring an exceptional patient experience. The role requires excellent communication skills, empathy, and the ability to build trust with patients while maintaining professionalism and confidentiality.
Key Skills
Excellent verbal communicationTelecallingCustomer ServiceLead GenerationFollow-up SkillsBasic Sales SkillsActive ListeningProblem SolvingMS Office / Computer SkillsCRM Handling
Medical Qualifications
Not requiredHealthcare industry knowledge is an advantage
Certifications Required
No mandatory certification requiredCustomer service, sales, or telecalling certification is an advantage
Education
10+2 / Higher Secondary or Bachelor's degree in any disciplineGraduate candidates will be preferred
Perks & Benefits
Competitive salaryPerformance-based incentivesEmployee trainingCareer growth opportunitiesPaid leaveSupportive work environmentEmployee benefits as per company policy