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CUSTOMER SUPPORT EXCECUTIVE

CUSTOMER SUPPORT EXCECUTIVE

PNG HEALTHCARE PVT LTD(SMILE DENTAL STATION)

Full-time Bengaluru , Karnataka ★ Featured
Vacancies1
Experience2.0 - 3.0 years
Salary As per industry norms
Posted4 days ago

Job Description

Job Description – Customer Support Executive

Department: Customer Support
Industry: Healthcare / HealthTech

  • Handle customer queries through calls, WhatsApp, emails and other communication channels.
  • Assist candidates and recruiters with registration, profile completion and login-related issues on the Vaidyog platform.
  • Provide guidance on job applications, job postings, subscriptions and platform features.
  • Coordinate with the internal HR, recruitment and technical teams to resolve customer issues.
  • Maintain customer records, follow up on pending queries and ensure customer satisfaction.

Preferred Skills: Good communication skills, basic computer knowledge, problem-solving ability and proficiency in English and regional languages.

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Location

Bengaluru , Karnataka